WARRANTY INFORMATION
ALL LED PRODUCTS:
A MINIMUM 12-MONTH, UP TO 5-YEAR WARRANTY
All our LED products are guaranteed with a limited warranty of at least 12 months, and in many cases, five years (maximum). See the details on the product's page to learn its specific warranty information. The warranty is valid for manufacturing defects such as flickering, failure to operate, or any other defects in material or workmanship. If you experience an issue with a product, a technician from our support team may be able to diagnose the issue. Technical support is available by phone, chat and email.
According to our return policy, the return is on buyers cost if the return is initiated due to reason other than manufacturing defect. A refund will be issued to customers' original payment method once the returned product arrives at our warehouse. If the product is covered by the warranty and falls after 30 days of receipt, the customers will need to return the products at their own cost but we will replace and ship them for you for free once the product has been received.
If you have more detailed question, feel free to hit the button below to reach our customer service.