ZincTech 277V Commercial Upright Gradience Step & Deck Light - Adjustable Color Temperature
SHIPPING POLICY
As a valued LEONLITE customer, we want to provide you with information about our shipping procedure. We promise to ship items you order that are in stock within two business days. U.S. Postal Office and FedEx ship most packages. Please take your time to review these contents before placing the order! If you need assistance, send us an email, and make sure "Check the status of your order" is selected in the inquiry drop-down.
We make every effort to ship all orders within two business days:
- Second-day shipping if 3 p.m. CDT places the order.
- Monday shipping if the order is placed on the weekend.
An email is sent to confirm that your order has been received and is being processed. Another email will be sent to you with tracking information when your order ships. Our products are shipped from Eastvale, California, Monday to Friday, except for the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and all US Postal Office holidays.
FREE SHIPPING UPGRADE
Enjoy your 2-3 day shipping at no extra cost in selected States! (Please refer to the U.S. shipping estimator image below for detailed information).
Promotion Details: LeonLite is excited to announce a special shipping promotion for our valued customers in California and selected Southwest states! Celebrating the opening of our new Fulfillment Facility in Los Angeles, we are offering a limited-time complimentary upgrade to Expedited Shipping. This upgrade ensures that your orders will be delivered within an impressive 2-3 days, at absolutely no additional cost to you. This promotion is a gesture of our commitment to providing not only quality lighting solutions but also an enhanced, swift, and efficient shopping experience for our loyal customers.
SHIPPING PROCEDURE
We print our shipping labels before shipping our items, so you may receive an email with your tracking number up to a day before the item is shipped out. For an estimated delivery date for your order, please log in to your account and check the order page to see your expected delivery window.
Currently, we partner with FedEx and USPS to provide you with the most cost-effective shipping solutions for our orders. Please be informed that your mail may be delivered on weekends. In addition, you can continue tracking the item at www.fedex.com by using the FedEx tracking number provided.
For USPS packages, there is sometimes a delay of 24 to 48 hours after a package is handed off to the Post Office before the tracking system updates with new tracking information. However, this generally will not cause delays in the actual delivery of the package. You can track your item at www.usps.com.
*Disclaimer: This exclusive offer is valid only for customers residing in California and selected Southwest states. The Expedited Shipping Upgrade is applicable to eligible orders, contingent on product availability, and adherence to order cut-off times. While we strive for prompt delivery, please be aware that delivery times may be subject to external factors beyond our control. LeonLite values your satisfaction and aims to make this promotion a seamless experience. This offer commences on November 16, 2023, and LeonLite reserves the right to modify, adjust, or discontinue this promotion at any time without prior notice. Embrace the opportunity for rapid delivery with LeonLite's commitment to excellence!
LEONLITE LANDSCAPE LIGHTS
3768 MILLIKEN AVE,
EASTVALE, CA 91752, USA
Mon – Fri: 9:00 a.m. to 5:00 p.m.
Pacific Time (PT)
ENSURE A SMOOTH AND SATISFYING SHOPPING EXPERIENCE
30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@leonlite.com or send over your customer inquiry through CONTACT US portal. Please note that returns will need to be sent to the following address: 3768 Milliken Ave, Eastvale, CA 91752, USA.
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any further question at info@leonlite.com.
ORDER CANCELLATION
You can cancel your order without being charged if the package is still held in our warehouse. Once the package leaves the warehouse, and in transit, you can reject the package upon delivery if you want to cancel your order.
We will refund your account once the package is returned to our warehouse.
Under these circumstances, the original shipping cost and other charges may apply.
RETURN & REPLACEMENT POLICY
We have a 30-day exchange policy.
If you wish to return an item, please request a Return Merchandise Authorization (RMA) within 30 days of your purchase. For returns unrelated to manufacturing defects or incorrect shipments, you will be responsible for covering the return shipping costs and may be subject to a 10% restocking fee. Please note that we cannot accept returns for modified, damaged products, or items with missing accessories, such as cut strip lights.
All returns and replacements must be accompanied by a return merchandise authorization number (RMA#). To obtain RMA#, please e-mail us at: info@leonlite.com or call us at (800) 990-7688. Be sure to include your order number on all correspondence. Our representatives will review your request and issue the RMA# per our return policy. Please mark RMA# on the return shipping label or shipping box.
We are not responsible for products returned without RMA# or shipments prior to their arrival at our warehouses. For proof of delivery, we recommend that you return the items via carriers that can provide a shipment tracking number. Keep the tracking information if possible.
- Any missing or damaged items must be reported within 3 business days of receiving the item. Failure to do so will result in your request being denied.
- Please allow 7 business days to see a refund on your credit card statement.
- We do not refund shipping.
- COD (collect on delivery) and Freight Collect packages will not be accepted.
- We will only exchange items if the value of the item(s) you are returning exactly matches the value of the item(s) you want to exchange them for.
Replacements are issued for items that have quit prematurely due to manufacturing defects. Defective items need to be recalled to our warehouse for replacement. For warranty returns passed 30 days from the purchase date, please contact us to receive an RMA number. The shipping cost is at the customer's expense after 30 days from the purchase date. Please call us at 1-800-990-7688 so we can make sure we are providing you with the best possible technical support.
CUSTOM ORDERS, LARGE ORDERS, AND NON-RETURNABLE ITEMS
- Please order small quantities of LEDs and LED products to test for suitability in your application before ordering large quantities.
- A 15% restocking fee may apply to orders containing quantities of 100 or more pieces, orders with missing materials or merchandise not in original packaging and condition.
- Through-hole LEDs and surface-mount LED chips cannot be returned if the package has been opened.
- LED bulbs, fixtures, and other LED products or accessories can be returned if opened.
- Customized items, sales final products (e.g., open box items), or special-order products are not eligible for returns. This includes custom-length light strips and custom-printed panels.
Unfortunately, we cannot accept returns on anything related to gift cards.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
*Disclaimer: This exclusive offer is valid only for customers residing in California and selected Southwest states. The Expedited Shipping Upgrade is applicable to eligible orders, contingent on product availability, and adherence to order cut-off times. While we strive for prompt delivery, please be aware that delivery times may be subject to external factors beyond our control. LeonLite values your satisfaction and aims to make this promotion a seamless experience. This offer commences on November 16, 2023, and LeonLite reserves the right to modify, adjust, or discontinue this promotion at any time without prior notice. Embrace the opportunity for rapid delivery with LeonLite's commitment to excellence!
LEONLITE LANDSCAPE LIGHTS
3768 MILLIKEN AVE,
EASTVALE, CA 91752, USA
Mon – Fri: 9:00 a.m. to 5:00 p.m.
Pacific Time (PT)
WARRANTY INFORMATION
ALL LED PRODUCTS:
A MINIMUM 12-MONTH, UP TO 5-YEAR WARRANTY
All our LED products are guaranteed with a limited warranty of at least 12 months, and in many cases five years (maximum). See the details on the product's page to learn its specific warranty information. Warranty is valid for manufacturing defects or product failures only when products are properly used for their intended applications. If you experience an issue with a product, a technician from our support team may be able to diagnose the issue. Technical support is available by phone, chat and email.
According to our return policy, the return is on buyers cost if the return is initiated due to reason other than manufacturing defect. A refund will be issued to customers' original payment method once the returned product arrives at our warehouse. If the product is covered by the warranty and falls after 30 days of receipt, the customers will need to return the products at their own cost but we will replace and ship them for you for free once the product has been received.
If you have more detailed question, feel free to hit the button below to reach our customer service.
LEONLITE STORE
Business & Warehouse Address:
3768 Milliken Ave, Eastvale,
CA 91752, USA
Tel: (800) 990-7688
Email: info@leonlite.com
Mon – Fri: 9:00 a.m. to 5:00 p.m.
Pacific Time (PT)
Specifications
Lumens | 150LM |
Operating Temperature | '-4°F to 104°F |
CRI | 90+ |
Dimension | 2.95" (L) x 4.72" (W) x 1.60" (H) |
Light Source | Integrated LED |
Application | Steps, Decks, Walkways, Side Yards, Loading Docks, Balconies, Doorways, Alleys, Paths. |
Color Temperature | 2700K/3000K/4000K |
Included Components | Screws, Wire Caps, Plastic Plugs, EVA Foam |
Mount Type | Bracket mount |
Certification | |
Item Code | z1364-A |
Wattage | 2.5W |
Voltage | 120-277V |
Dimmable | 10-100% Dimmable |
Waterproof Rating | IP65 |
Life Span | 30,000 Hours |
Material | Zinc Alloy |
Warranty | 3 Years(Lifetime Warranty for Leonlite® Pro Members) |