As a valued LeonLite customer, we want toprovide you with information about our shipping procedure and information. Wepromise to ship items you order that are in stock within 2 business days. Mostpackages are shipped by U.S. Postal Office and FedEx. Please take your time toreview these contents before placing order!
Our products are shipped from Los Angeles,California, Monday to Friday, except for the following holidays: New Year'sDay, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, ChristmasDay, and all US Postal Office holidays.
We print our shipping labels in advance ofshipping our items, so you may receive an email with your tracking number up toa day in advance of the item physically shipping out. For an estimated deliverydate for your order, please log in to your account and check the order page tosee your expected delivery window. Currently, we partner with FedEx and the USPS to provide you with themost cost-effective shipping solutions for our orders. Please be informed thatyour mail may be delivered on weekends. You can continue tracking the item atwww.fedex.com by the FedEx tracking number provided.
For USPS packages, there is sometimes adelay of 24 to 48 hours after a package is handed off to the Post Office beforethe tracking system updates with new tracking information. This generally willnot cause delays in the actual delivery of the package. You can track your item at www.usps.com.
We promise to ship items you order that arein stock within 2 business days. In the event that one or more items in yourorder is out of stock, we will notify you by email or by phone and you will beable to choose between immediately ship the available items, or waiting for allitems to be shipped together. You willalso receive a notification when back-ordered products are shipped out.
You can cancel your order without being charged for anything if thepackage is still held in our warehouse. Once the package left the warehouse andin transit, you can reject the package upon delivery if you want to cancel yourorder. We will issue refund to your account once the package is returned to ourwarehouse. Under these circumstances, the original sipping cost and othercharge may apply.